Sunday, 20 December 2009

Adobe Document Center free trial closes

(UPDATE) : Adobe Document Center survived for a little longer than this post originally predicted (politics, politics) but it has finally been given a date to visit Old Sparkey : April 2 2011.

Although ADC hasn't exactly been the success we hoped (frankly, it did marginally worse than a drunk guy in a Santa suit turning up to a Jewish funeral), the free public trial ends at the close of 2009, thereafter it'll be a subscription service for anyone who still wants it.

If you've tried the trial and installed the plug-in LCRM security settings for Acrobat, you'll notice that things go very strangely wrong come the New Year, as every time Acrobat starts it hits the ADC policy server for information on your account, which of course won't be there anymore. The result is a big delay before Acrobat loads, possibly of up to 20 seconds. The solution, of course, is to remove the settings again.

HOW? Well yeah, that bit never made it into the ADC help file.. sorry.


1) Open Acrobat 9 (or 8, if you're so inclined).
2) Click the menu: "Advanced" - "Security Settings..."
3) In the window that appears, click "Adobe LiveCycle Rights Management" on the left.
4) You'll see an entry for the ADC pdf-policy server. If there are entries for other stuff, then you may well be using LCRM in your workplace, and you should leave the others well alone. 99% of people will not, so they'll just see the one line.
5) Select it and press the Remove trashcan button.
6) Close the window with the close icon on the top right corner (nope, didn't remember to add a close button to the main window... waddya mean you wanted perfection?).
7) Close and re-open Acrobat.

You'll find it opens "fast" now (as fast as it should, anyways), that it doesn't hit the Web during app init, and that the entries for your ADC account are removed from the Security toolbar button's "Manage Security Policies" panel. Note that you'll still have some active LCRM entries for refreshing policies on the rollout menu, but they don't actually do anything.